Fishbone Diagram
Fishbone Diagram - Graphical representation of potential causes of a problem in order to identify and address the root cause to resolve the problem and prevent future similar situations. It helps to identify, analyse and improve quality issues.
The "head" of the skeleton depicts the problem or effect, with the "bones" representing the different causes and sub-causes of the problem.
Decision Tree
Decision Tree - Diagrammatic representation of the different options that are available in a decision-making process, showing their probable outcomes and the fiscal consequences of each outcome. The tree can help weigh risks versus rewards, and map out a course of action to follow.
The tree considers the financial outcome of a decision with its probability of occurrence, thereby identifying the most financially beneficial decision.
Force Field Analysis
Force Field Analysis - A decision-making tool used to gain a comprehensive overview of the different forces acting on a potential change issue. It expands on forces that drive change and forces that resist it by assigning scores of significance to the forces to determine the overall momentum of the decision.
1. Describe your plan or proposal for change
2. Identify forces for change
3. Identify forces against change
4. Assign scores of the significance of these forces
Gantt Charts
Gantt Chart - A tool to display activities, tasks and events against time. It is used to identify the time frame and urgency of tasks to be completed.
A Gantt Chart allows viewers to see what various activities planned are, when each activity is scheduled to start and end, where activities overlap with other acitivities, and the start and end date of the whole project. It helps the business measure its actual progress against the scheduled progress in order to identify problems with productivity, and where are its priorities in operations.
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