5.6 Research and Development

Importance of R&D

Research and development - The process by which a business works to obtain new knowledge and understandings that it might use to create new technologies, products, services, or systems that it will either use or sell. The primary purpose of R&D is to innovate or improve current operations in order to enhance performance and efficiency to gain a competitive advantage.


Importance of R&D

First-Mover Advantage - Especially in sunrise industries where competition is intense, gaining a first-mover advantage by innovating a successful new product or process will grant the business greater market participation to attract new customers, and the potential to gain market leadership and power.

Efficiency - R&D not only aims to innovate new products, but improve the systems and processes of the business. Gaining greater efficiency in operations will allow businesses to cut costs while maintaining the same level of output and performance, thereby increasing the profitability of the business.


Limitations of R&D

Costs - R&D is a cost center for the business, meaning it does not contribute directly to revenue or cash inflow; the business must invest its profits from profit centers into R&D to cover its costs, leaving the business with less capital to invest in other operations.

Risk - As with any product-oriented process, the market reaction to the output from R&D may not be successful. Furthermore, if other businesses invest more into R&D and develop patented technology that interferes with the R&D efforts of others, the costs of their R&D may never be recouped.

Types of Innovation

Innovation - The process of commercially pioneering new ideas and creations in the production process. 

Innovation can be divided into:

  • Incremental Innovation - Continuous minor improvements made to existing products and processes to add more value to the business. It focuses on improving efficiency, performance, and quality with features such as product life extensions and cost reductions, while not disrupting business operations.
  • Radical Innovation - Major and disruptive innovations that aim to transform an industry with the introduction of a new concept for a product or process. Radical innovation tends to identify and satisfy an unmet need of the market, and gives businesses a first-mover advantage.

Types of Innovation

Product Innovation - Developing new, redesigned, or substantially improved products that meet the same needs of customers in a different way.

Process Innovation - Implementation of a new or significantly improved method of production or delivery.

Positioning Innovation - Changing the market’s perception of an established product.

Paradigm Innovation - A radical change that affects an entire industry.

Creativity

Adaptive Creativity - Category of incremental innovation that adjusts or develops something that already exists. Generally, adaptive ideas build on the continuity of practices and organisational norms to make them more efficient and productive.

Innovative Creativity - Radical form of creativity that involves creating something entirely new by redefining problems and cultural norms.